PLH is the operational platform
within a fully integrated ecosystem.
PLH is the operational core that makes the ecosystem function.
2.0 & Partners is a group of complementary business capabilities built to serve the full commercial lifecycle — from purchasing and logistics, through customer experience and location strategy, to hospitality delivery. PLH is the operational core that makes it function.
The engine that drives the ecosystem.
Without PLH, the 2.0 & Partners ecosystem has no operational backbone. PLH provides the purchasing infrastructure, supply chain execution and market access framework that all other group entities depend on to function.
Four entities. One integrated platform.
2.0 & Partners operates through four complementary entities, each with a distinct role and capability set. Together they form a fully integrated commercial platform.
PLH is the engine of the 2.0 & Partners ecosystem — responsible for all purchasing, logistics, sourcing, traceability and market access operations. Every physical movement of goods through the ecosystem is managed by PLH.
CXM designs and manages the customer-facing experience across all 2.0 & Partners environments — from in-store retail design to visitor journey mapping and brand experience programming.
LBP provides the location intelligence and brand planning capability that underpins site selection, channel strategy and destination environment development across the group.
Hospitality Solutions delivers premium hospitality design, operational consulting and partner services — integrating with PLH supply chains and CXM experience programming to deliver end-to-end hospitality environments.
What we stand for.
Legitimacy
Every operation we undertake is conducted within the bounds of applicable law, regulation and commercial best practice. There are no shortcuts in the PLH model.
Transparency
We operate with full visibility at every stage — from supplier vetting to route authorisation to destination confirmation. Our clients and partners always know what is happening and why.
Operational Excellence
We build infrastructure and processes that perform reliably at scale. Our network, documentation systems and supplier relationships are built to deliver consistently.
Commercial Integrity
We are a credible, committed commercial partner — to suppliers, buyers and destination operators alike. We say what we will do and we do what we say.